Welcome to the {Company Name} BuyBack Help Center!

This Customer Service Help Center is a great way to get quick and easy answers to your hard questions. If you can't find the answer to what you're looking for here, please email our buyback partner directly at service@buybackworld.com

Frequently Asked Questions

{Company Name} has partnered with BuyBackWorld.com to offer you a quick and easy way to sell your old and unwanted electronics for cash. Simply search for the device you want to sell, choose its condition and ship your item for FREE to get paid cash via check or PayPal. There are never any listings to manage or fees involved so the quote you see is the quote you get paid. Additionally, all of your data is removed as part of the standard inspection process so you don't have to worry about a thing. We make selling easy so you can focus on getting paid.
Once we receive your device, it takes about a week for your payment to be issued via check or PayPal and we'll keep you updated via email at every step along the way.
We are currently offering payment via check or PayPal, with many other convenient payment options such as direct deposit and prepaid debit cards coming soon.
No! Shipping is always FREE and you can choose to print your own labels at home for quicker delivery or have a FREE Shipping kit sent directly to your front door.
All quotes are good for 30 days from when you submit your order which means you have 30 days to get your device in the mail once you complete your checkout.
No, we only require accessories for certain products such as Macbooks, iMacs, Apple Watches and certain tablets. All other devices can be shipped without any accessories and still receive the fully quoted value!
We accept devices which are Brand New, Used or Broken – we take them all. In order for a device to be considered "Brand New", it must be Brand New in a SEALED Box, as if it just came directly from the store. Please see the condition descriptions for each product when receiving your quote for further details.
As long as you select the correct model and indicate the right condition during checkout, you will receive the fully quoted value. Rest assured, if your offer changes for any reason, we'll email you the reason why and if you're not completely satisfied, we'll send your device back to you free of charge on our dime so there is never any risk or obligation when selling to us.
Our buyback program is currently supporting many categories such as iPhones, iPads, all cellphones, tablets, iPods, MacBooks and many more. Get a quote today!
You can always Contact Us at any time or click Track Order at the top of any page to login and view a history of all of your transactions with complete details on each of them.
Yes, we perform a full data wipe and reset every device received using Department of Defense Standards as part of our standard inspection process to keep all of your private information safe.

Contact Us

Please have your Order ID (WL #) ready when contacting us. Thanks!