
You can track the status of any item in your orders by entering your email address and either your Order ID (WL #) or Item ID (SR #). Your WL/SR Number can be found in any emails received from during checkout
We wipe all personal data from your device to Department of Defense standards so your security is never compromised and your privacy is ensured.
Last Updated: January 6, 2014
BuyBackWorld.com respects and values your privacy.
This Privacy Policy details how the BuyBackWorld.com website (hereinafter referred to as “BuyBackWorld”, “us” or “we”) treats the information that is gathered about you when you use or register on the BuyBackWorld website, www.BuyBackWorld.com (hereinafter referred to as the “Site”). By registering on BuyBackWorld.com, you expressly consent to the collection, use, disclosure and storage of such information as set forth in this Privacy Policy.
Collection of Information:
Non Personally Identifiable Information (Cookies):
BuyBackWorld uses cookies solely for internal recordkeeping, external statistics about our users as a whole and aggregating data about the traffic on the Site. If you would prefer not to have cookies on your computer, you can block by selecting that option on your computer and/or internet browser. The Site gathers IP addresses from all visitors to the Site and may use this information in a variety of ways including, but not limited to, research purposes.
Personally Identifiable Information:
When you sign up on the Site to receive email announcements, send an email to BuyBackWorld and/or register as a member, BuyBackWorld may require that you provide certain personally identifiable information which may include, but is not necessarily limited to:
BuyBackWorld may also request other personally identifiable information, which you may choose whether or not to provide which is treated in the same manner as all other personally identifiable information under this privacy policy.
We do not knowingly collect any personally identifiable information from anyone under the age of 13 on the Site. If we are informed that personally identifiable information has been collected from a person under the age of 13, we will immediately remove the personally identifiable information that may have been inadvertently collected by BuyBackWorld.com. If a legal guardian of a minor under the age of 18 requests the removal of personally identifiable information collected from that minor, we will immediately remove said information.
Use of Personally Identifiable Information:
BuyBackWorld will use the personally identifiable information that it collects about you to contact you in response to consumer-initiated inquiries, to provide the services to you that you request, to alert you to changes in services or features, and to provide you with requested information regarding BuyBackWorld or our services. You will also receive emails regarding special offers, updates, etc. if you have checked the box during your registration indicating that you would like to receive this information.
BuyBackWorld reserves the right to release current or past user information:
(a) In the event that we believe that the Site is being or has been used to commit unlawful acts;
(b Upon receipt of a properly authorized and authenticated governmental request for information;
(c) In response to a subpoena or a court order,
(d) To comply with relevant laws;
(e )In response to an investigation of fraud or other wrongdoing regarding a specific consumer;
(f) In an effort to safeguard the person or property of a BuyBackWorld employee or a third party; or
(g) If BuyBackWorld is sold or acquired.
Moreover, you hereby consent to disclosure of any record or communication to any third party when BuyBackWorld, in its sole discretion, determines the disclosure to be appropriate including, without limitation, sharing your e-mail address with other third parties for suppression purposes in compliance with the CAN-SPAM Act of 2003, as amended from time to time.
If you no longer wish to receive emails from us which you have not specifically initiated, you may opt-out of receiving these communications by following the instructions contained in the applicable e-mail. BuyBackWorld processes all unsubscribe requests in a prompt fashion.
International Users:
By using the Site and providing BuyBackWorld with data, you understand and agree that due to the international dimension of the Internet, BuyBackWorld may use the data collected in the course of our relationship as set forth in this Privacy Policy or in other communications with you, including the transmission of information outside your resident jurisdiction. In addition, you acknowledge that your personally identifiable information and other data may be stored on servers located in the United States or in other international locations. By providing us with your information, you consent to the transfer and storage of such information.
Third Party Sites:
BuyBackWorld may direct you to third party websites. Those websites are not affiliated with BuyBackWorld and their privacy policies may differ from BuyBackWorld’s privacy policy. BuyBackWorld is in no way responsible for the privacy policies or treatment of information from third party websites and strongly encourages you to review the privacy policies of every website you visit to determine what information they collect and how such information is handled by that website.
We may use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies.
Storage of Information:
We are serious about the security of your personal information. We limit access to your personally identifiable information to those individuals (i.e., our employees and agents) who we reasonably believe need to have access to that information to provide products or services to you or in order to do their jobs.
Your personally identifiable information is stored on our servers located in the United States. BuyBackWorld treats your data as an asset that must be protected and use many tools (encryption, passwords, physical security, etc.) to protect your personal information against unauthorized access and disclosure. Although BuyBackWorld does not release your personally identifiable information to the public and BuyBackWorld makes a reasonable good faith effort to store your personally identifiable information in a secure operating environment, we cannot guarantee 100% security of such information due to factors beyond our control.
Access or Questions:
If you have any questions about our privacy policy or wish to review, or revise the personally identifiable information that BuyBackWorld has collected about you, you may send a written request to:
BuyBackWorld.com
c/o Dreven Holdings Group Inc.
1817 42nd St 2nd Floor
Long Island City, NY 11105
BuyBackWorld may take reasonable steps to confirm your identity prior to supplying any personally identifiable information to you in order to prevent identity theft.
Acceptance of and Changes to this Privacy Policy:
By using BuyBackWorld, you hereby agree to this Privacy Policy in its entirety. BuyBackWorld reserves the right, in its sole discretion, to change, modify, add and/or remove portions of this Privacy Policy at any time.
All Privacy Policy changes will take effect immediately upon their posting on the Site. Please check this page ULR at http://www.buybackworld.com/privacy-policyperiodically for any changes. Your continued use of the Site and/or failure to opt-out of emails sent to you following the posting of changes to this Privacy Policy constitutes your acceptance of any and all changes.
The ESN (Electronic Serial Number) is a serial number unique to each and every CDMA phone. A CDMA phone typically does not have a SIM Card and is usually Verizon, Sprint, Virgin Mobile, Boost Mobile, Metro PCS, Cricket or Alltel.
An ESN may NOT be clear for activation by a new user for the following reasons:
An ESN can also be referred to as an MEID (Mobile Equipment Identifier). This number is tied to a carrier and helps record the activity and status of the device.
Prior to our inspection, we will check to ensure that the ESN has been deactivated. If the ESN is not clear for activation, we will notify you via email and hold the item for 5 days. We will ask you to contact your wireless service provider and clear any issues that are causing your item's ESN to be active so that we can pay you the full amount.
Unfortunately, if you are unable to clear your ESN for activation, we will consider your phone to be in "Poor" condition, since it is only worth its value in parts and cannot be activated by a new user.
Verizon phones can now be checked through their "Activate Phone or Device" page.
The IMEI (International Mobile Equipment Identity) number is a 15 digit serial number unique to each and every GSM phone. A GSM phone has a SIM Card and is usually AT&T or T-Mobile.
You will usually find it printed on a sticker on the back of your cell phone or on the SIM tray of most Apple iPhones.
Alternatively you can have your mobile display its IMEI number by typing the following on the keypad: *#06#
If your handset displays more than 15 digits or is separated by symbols, please enter the first 15 digits only.
When you sell your devices, shipping is always FREE to BuyBackWorld. You can choose to print your own pre-paid label at home or we'll even send you a BuyBackWorld Shipping Kit directly to your front door. Once you've received our shipping kit or printed your own labels, simply pack your items up and bring them to your local Post Office or drop them in any blue mailbox. Your shipment is fully tracked at every step of the way and we'll let you know as soon as we receive it.
The best part of selling your device is getting paid!
How do I get paid?
We offer the most options in the world - you can choose to be paid via check or PayPal. This is your money so choose how you want to receive it.
When do I get paid?
We know time is money so we pay quick and issue payment within two business days of inspection. Once your device is received, we check that your order is complete and your items match the condition you described. If everything matches up, we make payment within two days of inspection.
BuyBackWorld is busy building the best online destination to purchase certified pre-owned iPhones, iPads, iPods and other smartphones along with discounted gift cards to your favorite stores.
Every order comes standard with FREE Shipping and a no questions asked 30 Day Return Policy.
Sign Up now to receive an email update once our site is officially live and we'll send you a FREE $10 OFF Promo Code to use on your first purchase!
Thanks!
Sincerely,
The BuyBackWorld Team